Your health is first
Family medical practice serving the local Wandal community for more than 40 years

GP Rockhampton

COVID-19 Virus – Patient Information

We are open for you and telehealth ready.

Due to the current Covid -19 pandemic, we employ social distancing measures and sanitisation techniques.

For non acute and telehealth manageable conditions we kindly ask the patients to call our reception and make a telehealth appointment which enhances safety of you and our staff.

But, if you are sick and when telehealth is inappropriate or unsuitable, make an appointment to come to the practice to see the doctor. (In such occasions, you need to explain your symptoms to our reception staff (eg: fever, sore throat, cough, runny nose, shortness of breath, traveling, whether you had COVID -19 within last 2 weeks and whether you had contact with a sick person). We will then prepare ourselves to see you. When you come to the practice, do not forget to wear a proper face mask. If you or your child suffers form fever, inform the staff before you enter. Until informed otherwise, we will not see anybody above 2 years old unless they wear a mask. We are happy to offer telehealth appointments for them.

Remember, we have to protect other patients, and our staff. We respect your choice of not getting vaccinated or not wearing a mask. But we reserve our rights to be protected from getting exposed to undue risk.

If you suspect, or have COVID-like symptoms, DO NOT present to the practice. Our practice is NOT designed to diagnose or treat COVID-19. We are not a COVID first response clinic.

Flu vaccines are going to be available at the end of April 2022, and patients are encouraged to get it.

We maintain all the health precautions for the safety of the patients and the staff in the medical centre as well as taking the time to personally see sick and urgent patients.  

  • Aerosolized droplets (when an infected person coughs and sneezes
  • Contaminated surfaces (touched by infected patients)
  • Faecal – oral route
CORONA VIRUS CAN BE MORE CONTAGIOUS THAN FLU
Following symptoms can occur 2 – 4 days after exposure. (A person who is already infected may keep spreading the virus up to 10 days without symptoms). Initial symptoms:
  • Very severe, dry, sore throat – different to other types of sore throat you get
  • Runny nose (may be mild)
  • Sneezing
  • Fever
  • Mild shortness of breath
  • Breathing difficulties
Later:
  • Pneumonia
  • Worsening breathing difficulty and
  • Very severe breathing difficulty and death is possible
  • Kidney failure
  • Death rate, currently is 2 – 4 persons per 100 infected people.
  • Anyone who has a weak immune system
  • Elderly people
  • People who have cancers (on chemotherapy), diabetes, poorly controlled asthma, COPD, kidney failure etc.
  • Avoid air travel and cruise ships as much as possible
  • Avoid the crowds as much as possible (this does not mean not going to work or shopping)
  • Stay away at least 2 m from the nearest person
  • Wash your hands more frequently with soap and water, at least for 20 seconds. DO NOT TOUCH your nose, mouth or face without washing your hands.
  • Cover your mouth with inner elbow when you cough.  Wash the hands immediately.  If you are sick, use a mask to protect others.  A mask is not needed if you are not sick.(provided virus  is  still not spreading in the community)
  • Avoid touching hand rails, door knobs, and door handles in public places. Also, trolley handles, basket handles. (either use a tissue or clean your hands with hand sanitizer)
  • Minimize your time around sick people or even in public places ( less than 15  mins)
  • If you have a cough, sneezing etc, cover your nose and mouth with a tissue. Dispose of it to a bin with a lid.
  • Do not touch hand rails, trolleys, shopping books, door handles etc until you have washed your hands once you have coughed or sneezed.
  • If you feel sick, stay at home, ask the other people at home to stay away from you at least 2 – 3 m. Wash your hands regularly. Be mindful to take all the precautions to not spread the virus to others.
  • If you are sick, DO NOT COME to the Practice straightaway.  First  ring us and  explain your symptoms ,then we will take  precautions  before  we see you.
  • If you are sick, please ring us, we will try to consult you using ‘WhatsApp’, Imo or Facetime, so that we can notice your condition.
  • If you have any breathing difficulty with runny nose, fever or sore throat, please call 000, explain your symptoms and concerns, telling your travel history or contact history for the ambulance staff to ready themselves.
  • Please listen to the radio, TV, or in touch with social media(credible sources only) for daily updates
  • Even though not a proper treatment, you can use the following things to help fight with the virus: (but there is no guarantee these will protect you or cure the Corona Virus infection)
  1. Long restful sleep
  2. Fluids (drink warm water frequently, up to 3L per day if there is no heart failure)
  3. Panadol to support your symptoms
  4. Vitamin C 2 – 3 g/d  (2-3  grams per day)
  5. Vitamin D 5 – 10,000 IU /d, and if you are sick,25000 – 50000 IU daily for 5 days (can cause constipation and abdominal pain)
  6. Zinc (powder/lozenges/capsules) 25 – 50mg daily until you get better. Zinc lozenges are more effective.
  7. Garlic (raw) (chopped and with food). 2 – 4 cloves a day
  8. Elderberry syrup/ capsules
  9. Echinacea
  10. Probiotics
  11. N-Acetylaysteine
  12. Betadine gargle (if sore throat present)
  13. More proteins, less processed starchy foods.

Family medical centre Rockhampton

Wandal Medical Centre is more than your traditional medical centre in Rockhampton. We practice integrative and anti-aging medicine in addition to conventional GP practice and deal with a variety of ailments, from chronic physical pain to mental health, using a holistic healthcare approach, which may incur functional medicine tests (note: these aren’t covered by Medicare aid). However, as we’re wholly patient-centric and focused, we consult with you at every stage of your treatment to ensure you’re satisfied with the process. As a family medical centre, we welcome patients of all ages.

Amongst our services are:

Visit our services page for full range of services.

Bulk-Billing GP Services

Bulk billing is available to children, concession card holders, and elderly citizens over 65 years ( up to 10 mins only. Any consultation going beyond 10 minutes will be privately billed regardless of any of the above situations)

At Wandal Medical Centre, we’re a dedicated team of doctors and medical professionals who truly care about you and your family’s health and wellbeing. As a mixed-billing medical centre in Rockhampton, we try to treat more complex patients to try to give them at least a little bit of relief if not a complete relief keeping it as our goal. Care Plans, including Chronic Disease Management and Mental Health, Child Immunisations and Elderly Health Assessments are free.

Holistic health using natural balancing therapies

We take a holistic approach to health that is designed to consider natural and traditional routes to recovery. A holistic approach means that we consider medicine-free routes as a complementary solution to your ailments, whether with natural balancing therapies, including, for example, deep tissue massage as a method of chronic muscle pain treatment and our newest treatment approach, Prolotherapy. Prolotherapy is a treatment for chronic and acute pains in shoulder, neck, back, hips and knees.

During your GP consultation, we’ll discuss which options are best for you, ensuring that we explore all avenues to help you feel healthy and well once again.

holistic health practitioner rockhampton

An integrated approach to anti-aging

Anti-aging medicine is an important part of so many Rockhampton residents’ lives, which is why it’s an important part of our approach as a medical practice. Our GP is fully trained and experienced in administering anti-aging medicines, whether a natural remedy or a scientifically proven pathway to reducing the effects of aging.

Metabolic medicine

Wandal Medical Centre, operated by Dr Priyanta Thotagamuwa, is a specialist GP in metabolic medicine and treatment in addition to traditional General Practice offerings. This means that, if you have an issue with a complex problem which may not be explained by ordinary conventional medicine tests, he has knowledge in requesting and interpreting genetic, and other metabolic and related functional medical tests which can give an insight to your health issues.

This may mean using a natural, integrated approach to treatment that falls outside of Medicare, but we’ll never prescribe anything or make an appointment for you without checking that you’re happy with the planned treatment process. As with all our appointments, we’ll look at which treatments work best for your body and health.

Give us a call or visit the clinic today

Even though we now privately bill some patients, still they can get a rebate for Medicare eligible GP services, which means less cost to you, our patients.

Please Note: Appointments extending for more than 10 minutes incur fees for even the patients those are normally bulk billed. Once the length of the consultation extends beyond 10 minutes, you will be charged up to the next level of fee. If you are not happy to pay, or unable to do so, kindly do not proceed (if you are eligible for bulk billing, kindly limit your appointment to 10 minutes).

Kindly note that we charge you according to the time slot you ask for or, the next levels if the time taken for consultation extends beyond what is planned. If you have multiple issues to discuss, please know that it can incur you a fee more than what you expected. ( The consultation time includes your talking time, our note taking time, time taken to examine you, explain the condition, plan and explain management, investigations, and other required matters). Therefore, the consultation time can exceed more that what you expected.

Fees will be advised when you book for an appointment. But, if the actual consultation goes beyond the allocated time, you will be charged for the next fee level.

You will be able to make a Medicare claim immediately at the counter using our new EFTPOS machine.

If you’re interested in metabolic medicine; natural balancing therapies; holistic health; anti-aging or our integrated approach across any of these categories, then give us a call on (07) 4927 4411 or 07 4927 4688 today. We’d be happy to book an appointment in with our friendly practitioner.

FEE STRUCTURE:

FOR NON-CONCESSION CARD HOLDERS, AGES ABOVE 16, AND BELOW 65 YEARS:

  • 0-10 MINS $60
  • 11-20MINS $90
  • 21-30 MINS $110
  • 31-40 MINS $140
  • 41-50MINS $180
  • 51MINS AND ABOVE $220
  • Medicinal cannabis prescription initial consult: $140
  • For those who already have authority, or authority renewal: $90

Even for the Medicare eligible patients, if the consultation extends beyond 10 mins incur the same fee. Therefore, if you are unable to or, not happy to pay, kindly do not proceed.

FAQs

We specialise in a wide range of different conditions and additional care areas, as detailed on our services page. This includes anything from diabetes management to chronic mental disorders, autoimmune disorders, and hormone deficiencies.

If you don’t have a Medicare card, we will be unable to bulk bill for your appointment. However, if you are happy to pay, we can make you an appointment with our doctor as and when you require one.

Bulk billing is a system used by the Australian government to provide health care access at no cost. Bulk billing covers a range of different doctor’s appointments and tests and is only available through medical centres that accept the Medicare system, like our service at Wandal Medical Centre.

If you’re visiting us and you’d like to pay for your appointment through bulk billing, let us know. Unless you make us aware that you’d like to bulk bill for your doctor’s appointment, this process won’t be completed automatically.

Bulk billing is a part of Medicare and is related to how people can claim benefits to access free or reduced-cost healthcare. If you choose bulk billing to pay for an appointment, and that appointment is eligible, we’re able to claim the full cost as a Medicare benefit. You won’t be required to pay anything.

There are strict guidelines for what is included within bulk billing and Medicare. These stringent regulations have become even stricter as of October 2019. Our practice policies include the full details of what is and isn’t included, or you can speak to one of our team over the phone to find out more.

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About Us

Wandal Medical Centre Rockhampton is open Monday to Friday with after-hours appointments on request. Our consulting physician, Dr. Priyanta Thotagamuwa (MBBS, FRACGP, ABAARM-Anti-Aging medicine), offers medical assistance to patients of all ages, seeking advice, treatment or some minor procedures. A full list of services is available here.

Call or visit our clinic in-person to book a consultation.

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